Considering Today’s Market and Current economic environment, focusing on the core competencies is the key to the survival and success. Many organizations face challenges in maintaining the IT infrastructure and systems which in turn disturb their core business. Although IT is the very essential mean to drive efficiencies in an organization, it also is the first area to be scrutinized for budget constraints.

GLOBCOM has expertise and experience to manage and enabling infrastructure and applications and run outsourced operations for large corporations.

GLOBCOM’s Managed Services model is the best approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This approach provides our customers the best of both worlds - control and flexibility over their information systems without either the pain or cost of running them at far less expense than they manage it by themselves.

GLOBCOM’s Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

Application Management Services

GLOBCOM has the expertise to manage complete application platforms for clients across various technology domains. This includes day-to-day business operations of applications as well as managing the underlying IT infrastructure and networks.

Services include

·         Application operations

·         Database administration

·         System and network administration

·         Application support and maintenance as well as enhancement / development through analysis, design, testing and implementation

Infrastructure Management Services

Globcom provides a wide variety of services to monitor and manage all elements of an IT infrastructure including

·         Data centre management:

·         Network management

·         End-user support ( Service Desk)

·         System engineering

·         Database management

·         Storage and backup management

·         IT Security

GLOBCOM has ITIL compliant processes in order to effectively deliver these services. GLOBCOM  has significant experience in using a variety of off-the-shelf tools including HP Open View, BMC, IBM Tivoli and others. Our approach to IT Outsourcing is based on global best practices and is coupled with several years of experience in serving customer needs across various technologies.