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Messaging Management

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A typical messaging management infrastructure is a multi-product environment and in some cases involves hybrid models where some email components are in the cloud while core setup stays in the premise. Such heterogeneous setups need specialized skills to manage and ensure continuous uptime.

Managing the Messaging infrastructure has become critical to guarantee that a business runs smoothly, GLOBCOM’s Messaging Management Services helps organizations ensure that work effectiveness continues grow despite increasing growth in email volumes through a standardized global messaging operation service with zero data and productivity loss.

As an extension of our services, we assist you manage your messaging services (both IT and telecommunication). Our proficiencies in Messaging Services are:

Mail Servers Administration - Global user management, Backups and transaction log management.

Internet Mail management - Mailboxes, Post offices and Mails Queues Management

Internet configuration - Protocol, Policy Creation and Management

Windows Exchange Servers

Lotus Notes Admin

GLOBCOM Message Management Services

MONITORING ACTIVITIES

 

• CPU Utilization

• Memory Utilization

• Event Viewer

• OWA Status

• AD Replication

• Public Folder size

• Connector Status

• Exchange Server Status

• MTA Queues

• Disk Space

• Exchange Store Statistics

• SMTP, POP3

• Bad mail Folder

• Exchange Services

• Postmaster Mailbox

• Cluster Services and Resources

• RPC over HTTP

 

ADMINISTRATION ACTIVITIES

 

• Email user id creation/deletion/modification

• Mail application management

• Address book management

• Mail database management

• Integrity check

• Mail queue management

• Support implementation/enforcement of email usage policy

• User awareness on Corporate Mail usage

• RCCA

• Maintaining software currency

• Messaging Application patch sourcing

 

 

 

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